Vodacom FTTH - Stay away

If I could give Vodacom FTTH zero stars I would. Unfortunately, the system requires me to give them at least one star. I was geared to move to Vodacom FTTH on 1 February 2022 after previously being with MWEB Fibre. By 9 February I had had no activation on the line and virtually no assistance from Vodacom. I tried to cancel the service (get the ONT released) because of non-performance by Vodacom, yet by 25 February I received a bill from Vodacom FTTH for the installation of an ONT. If I paid for the ONT installation I would be released from Vodacom FTTH. However, the ONT was not installed as Vodacom claims, it was already installed in January 2021 when I became a client of MWEB. Stay away from Vodacom FTTH. I am still kept as a hostage with no end in sight.