jS
jay S
1 reviews | Active since Sept 2010
21 Jun 2019, 11:50
Vodacom FTTH NO HELP from Anyone.
Hi. I am still waiting for a consultant to come back to me to resolve this issue. Marlon/Marlin, hasn't come back to me at all after the last phone call on the 19 June.
I am still doing all the phoning around and trying to follow up to sort a problem that You Vodacom should be doing in the first place. Need I remind you I am the paying customer here, what have you done to help me sort this out?? Well Absolutely Nothing. Yet you take my money every month.
This is now beyond Pathetic from Vodacom. Please check up and follow up on SR 190 606-476 033
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Replies (1)Vodacom's replyOfficial
21 Jun 2019, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2019, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
