Vodacom FTTH (Month to month) Sold under false conditions.
Just had the worst experience with Vodacom Fibre. Ok so my credit score is low due to the Lockdown some of my account was behind which had an impact on my credit score. Now you cant get FTTH because of low credit score and thats on a month to month package. I even told them the reason. I told them that I will buy the router pay for it in full plus the installation (Note its on a month to month package) I dont have a problem to buy the routers. As I don't want a contract. I want to be able to cancel at anytime if I dont want the service any more.
They told me it doesnt work that way. And that they cant help me, HEADS UP: Your not going to get alot of customers in Brits so your waiting your money.
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Vodacom's replyOfficial
15 Jan 2021, 14:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jan 2021, 14:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
18 Jan 2021, 13:02Hi there. Apparently you did not read the complain.
As this is n month to month package I want ( I DONT WANT A CONTRACT)
As this is n month to month package I want ( I DONT WANT A CONTRACT)
's update18 Jan 2021, 13:02
Reviewer Update
Hi there. Apparently you did not read the complain.
As this is n month to month package I want ( I DONT WANT A CONTRACT)
As this is n month to month package I want ( I DONT WANT A CONTRACT)