JS
John S

1 reviews | Active since Aug 2009

22 Jun 2018, 06:14

Vodacom FTTH don't waste your time

Timothy your service is *** - you don't return calls, you cannot tell me the status of my application - I might or might not have been blacklisted, but you don't know (even though I have a clean credit record)

It's a month bud, seriously! A MONTH. Come on, pull your finger out and find out what's happening.

Now we wait for the form response from Vodacom "we value your service but will do stuff all"

0
Replies (2)
Vodacom
Vodacom's reply22 Jun 2018, 07:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

JS
John S's update25 Jul 2018, 15:17
Reviewer Update
Problem sorted