Vodacom FTTH - absolute bunch of ***** in escalations and billing!

VODACOM FIBRE ACCOUNTS - USELESS FEEDBACK AND RESPONSE TIME

I took a year FTTH contract with Vodacom FTTH which I had no issues with until I sold my house and gave notice. My 12 month contract was up from 12 April but they still bill you to month end - see fine print. I gave over 6 weeks notice of cancellation in writing and telephonically and since then have made several calls. They wish to charge CLAW BACK fees but when I told them that the new owner wants to continue with Vodacom and they should not charge me this I haver heard nothing but cryptic ******* on the phone with promises of return calls that never happen. I am SO disappointed and annoyed - how hard can this be ?? I have been waiting for a mystery Janine to call me for weeks !!!