LVdM
Leandri Van der Merwe
1 reviews | Active since Dec 2020
29 Dec 2020, 10:14
Vodacom Ftogfoot Fibe Bloemfontein
Worst service ever with Vodacom /Frogfoot Since the 19th of Dec no connectivity. The calls have been logged left right and centre but nothing get solved. Im calling the helpdest 3 time on a daily basis.Still no technician on site.The only thing working from their side is the debit order deduction
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Replies (3)
Vodacom's replyOfficial
29 Dec 2020, 10:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Dec 2020, 10:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LVdM
Leandri Van der Merwe's updateReviewer Update
29 Dec 2020, 12:39How did you contact us?
LVdM
Leandri Van der Merwe's update29 Dec 2020, 12:39
Reviewer Update
How did you contact us?
LVdM
Leandri Van der Merwe's updateReviewer Update
29 Dec 2020, 12:59The problem with this feedback is that we have already done that from the 19th of December,without them solving the problem I will get in contact with theISPA regarding this matter
LVdM
Leandri Van der Merwe's update29 Dec 2020, 12:59
Reviewer Update
The problem with this feedback is that we have already done that from the 19th of December,without them solving the problem I will get in contact with theISPA regarding this matter