1 reviews | Active since Aug 2014
Vodacom frustrations
What a frustration this company has become. After billing me for services that I did not subscribe to and taking two months to sort out the issue only after I had to cancel my debit order to avoid unecessary charges to go through on my account I have now tried numerous times to have the debit order re-instated without success. So now I have to go into the shop every month to pay my account. I a so irritated with this company that I just want to cancel my phone lines with them and guess what I cannot even get a quote for the cancellations. I have to say typical because this has become my experience of the company one frustration after the next. Take my word for it there are many other service providers out there that value your business more than Vodacom.
I have to hold on only 4 months left on my contract then I am out.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
