Vodacom Frustration

The salesperson Awe was friendly but she gave the wrong advice. When we phoned the Cradlestone branch to get some help she told us that they close at 7pm , we arived at the store 6:45 pm only to find the store already closed. The next day we went to another branch of Vodacom were they help us with the simcard problem. We had to phone the Cradlestone branch because the screenprotector she advised us to buy and that she put on was loose and also have cracked. We spoke to Brandon and he told us a manager wil call us to sort out the problem. We are still waiting