Vodacom frustration

<p>My husband passed away, had 6 Vodacom numbers in total. I, as the executor and his surviving spouse, visited Vodacom shop to transfer the complete account to my name. That day on 2 March my real trauma started. I was told that the process wil take 30 days. Needless to say that the problems just got more and bigger, nothing resolved to date. From getting tax invoices per number per month to my phone blocked (eg cannot buy data for the number) due to ********** flag (not my doing) to me trying (emphasis on trying) to close the data accounts out of pure frustration (asked for settlement figures). Talking or writing to Vodacom is a sure way of raising your blood pressure. After taking 2 days leave to try and resolve, I am now faced with considering a 3rd day leave and face to face meeting with competent person at Vodacity in Midrand. I need somebody who cares about clients and who understand Vodacom accounts as well as the rights of clients in terms of the Consumer Protection Act, somebody with drive to fix errors and test the fix before I leave that office. Vodacom, this is a serious cry for help!!!! I've tried, your system errors should not be my problem........ PLEASE PLEASE help!!!!!!!!! </p>