1 reviews | Active since Dec 2016
Vodacom Frustration :(
<p>I have been trying for months now to activate airtime transfer on my vodacom number. I tried to transfer airtime from the vodacom app but it says the service is not active and i must call customer care on 082111. This is the most frustrating number ever to dial. I can never get to a consultant and I can never get to an option to activate airtime transfer. The frustration is unbearable. Im almost suicidal. Finally a friend made an excellent suggestion. Leave Vodacom ASAP. Unfortunately this is the only platform i can contact vodacom. no other way to speak to someone from vodacom. Please call me so that I can cancel my contract and move to a service provider where I can actually talk to people and not automated messages???!!!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
