XM
Xola M
1 reviews | Active since Jul 2024
17 Jul 2024, 01:32
Vodacom frustrating Fibre
Zero star for Vodacom, since the first of July when I took their Fibre contract, it started from day to give me problems every time I call them teet promise to fix it. Ticket number SR*** logged for technician to come and check the router and never came, I tried canceling it and I was told to pay 13 000 to cancel something that is not working. Vodacom is useless if you thinking of getting a Fibre stay away from vodacom or you will regret it
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Vodacom's replyOfficial
17 Jul 2024, 07:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jul 2024, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
XM
Xola M's updateReviewer Update
17 Jul 2024, 13:47Thank you, I was contacted by a nice gentleman who helped me
XM
Xola M's update17 Jul 2024, 13:47
Reviewer Update
Thank you, I was contacted by a nice gentleman who helped me