MS
Mohammed S
1 reviews | Active since Oct 2017
04 Apr 2023, 09:16
Vodacom - From SA’s best to definitely worst
Vodacom has got to be the most pathetic and useless service provider in this country. Every week we’ve been having DAYS, not hours, where we’re left without network. And when we do eventually get through to someone, their same old, lame excuse is because of loadshedding. Which is a whole bunch of BS because every other service provider (Telkom, MTN) has network during loadshedding. Mind you, I am a business client with Vodacom with 3 supposedly ‘Red VIP’ contracts. I cannot wait for these contracts to expire so that I move on to a more reliable network service provider. MTN, my business and I will be seeing you soon.
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Replies (1)Vodacom's replyOfficial
04 Apr 2023, 10:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Apr 2023, 10:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
