VODACOM ***** FROM PENSIONER

My Mother had to stop her EXPIRED contract. She can no longer do it herself. She asked me to handle her affairs. I tried ALL possible ways to stop payment on her account. I phoned, e-mailed, and even spent more than an hour at the local VODACOM shop, they ***** her money monthly. She lives on a small pension. They still deduct R915/month after all of the ways I tried to stop it. This has been unacceptably happening since August 2023. Can you please help recover my Mom's money.