SJ
Simonwabele J
1 reviews | Active since Nov 2013
04 Jun 2019, 11:14
Vodacom - From Hero to Zero
I recently took out a vodacom data only contract, I requested that my number be ported, as i did everything online. i received an OTP from vodacom as welll as confirmation from my curremt SP. however after following up on the contract for a long time it was approved and i received a sim card, which i havent used.
I was allocated a new number, i refuse to use this number vodacom might as well cancel my contract, i will not pay them a penny, their consultants never know anything.
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Replies (2)
Vodacom's replyOfficial
04 Jun 2019, 13:53 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jun 2019, 13:53
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
04 Jun 2019, 15:49Dear Simonwabele,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Vodacom's reply04 Jun 2019, 15:49
Official
Dear Simonwabele,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)