NN
Nemmie N

1 reviews | Active since May 2020

04 Jul 2020, 14:26

VODACOM FROM BAD TO WORST!!!

Vodacom Fibre,BAD service continues. We as customers have to pay for NO SERVICE. Is this fair in this severe economic situation? Vodacom deducts their monthly premiums very efficiently BUT FAILS to provide a solution when the service is down. The call centre only escapes the query with no results. I hope customers read this and use a Service provider with better service. NB THIS IS MY SECOND POST IN 2 MONTHS!!!

0
Replies (2)
Vodacom
Vodacom's reply04 Jul 2020, 16:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
NN
Nemmie N's update04 Jul 2020, 17:47
Reviewer Update
Promises,Promises
NO DELIVERY!
CHANGE METROFIBRE!
THEY ARE USELESS,BRING YOUR NAME DOWN!