SK
Solomon K

1 reviews | Active since Feb 2026

13 Feb 2026, 08:55

Vodacom from bad to worse

Vodacom is charging me for a devise which I do not even have in my possession. Their customer service is the worse of the worse. They are not serving the customer, instead they cause trauma and stress.

0
Replies (2)
Vodacom
Vodacom's reply13 Feb 2026, 10:29
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
SK
Solomon K's update13 Feb 2026, 10:52
Reviewer Update
This is not phishing. This is what really happened to me. I am highly dissatisfied. I am taking this matter to the national consumer council.