TM
Thando M
1 reviews | Active since Jul 2020
27 Feb 2021, 03:50
Vodacom FrogFoot Fibre ****.
Signed up for Vodacom Fibre and line provider is FrogFoot. I pay R1009 for 100MBPS but the speed has never reached 30MBPS for both upload or download. it always ranges between 13MBPS and 23MBPS. This is done through their speedtest platform. I am basically being ****med every month.
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Vodacom's replyOfficial
27 Feb 2021, 11:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Feb 2021, 11:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team