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Phemelo M
1 reviews | Active since Nov 2009
15 Oct 2021, 18:09
Vodacom Free My Number ALREADY
I tried my utmost best to get the network in my street operating well. Vodacom didn't support me in this endeavour and I decided to port to a different network provider. On Tuesday (12 October 2021) I ported to the other network. I got the notification that the port was successful, but Vodacom is still not rendering my number inactive on their network, making it impossible for me to port. I also ported my son, and nothing has happened for him either. This is a bad situation because on the one hand they refused to improve the situation here, and they are also preventing me from moving. It's unfair. My calls are unprofessional due to breaking network and dropped calls.
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Replies (2)Vodacom's replyOfficial
16 Oct 2021, 13:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Oct 2021, 13:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Phemelo M's updateReviewer Update
19 Oct 2021, 11:41To date no consultant has contacted me.
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Phemelo M's update19 Oct 2021, 11:41
Reviewer Update
To date no consultant has contacted me.
