Vodacom FREE LTE while waiting for R399 Fiber installation... BULL ****

Last year January 2020 vodacom consultants were doing rounds in and around our complex selling fiber deals. The deal was as follow: "Vodacom Fibre FREE Interim LTE Access Subscription - 40 Gigs" the 30days went by with still no installation of the fibre. Next month we phone to ask when the installation will happen... Call was log with no feedback! The following month we got billed for LTE of over R1200 a month were as the deal was for R399 fiber which we signed up for. Needless to say we got calls as to when are we going to start making payments on the LTE, and once again we told the consultant that we will not be paying as that is not what we signed up for! And every time we try to explain tbe person on the other side just said "you will have to contact so and so number as we only deal with collections! In the meantime my husband also lost his job, explained that to them as well... Its now almost over a year my husband's name is listed as a bad payer cause his VODACOM ACCOUNT IS IN ARREARS WITH R23 000, AND HAS TO MAKE A PAYMENT OF R2300something a month to pay back as he signed up for 24 months of LTE!!! WHAT THE FXGK???? A consultant better make a call to my Husband to get this sorted ASAP as i saw we where not the only people that got caught/****med/black listed!!!