LK
Lucky K

1 reviews | Active since Sept 2022

17 Jan 2023, 14:55

VODACOM **********LY REVISED MY CONTRACT WITHOUT MY CONSENT.

********** Contract reviewed by Vodacom Stuff for their own benefits. We did engage with Vodacom and ultimately ended up getting hold of the sales rep who sold the contract.

But every time we get hold of her, she says she doesn't have a laptop with her or she can't talk with us for other reasons. We have tried to engage Vodacom at all levels and no one cares to listen to us. We wrote an email to costumer care and the CEO of Vodacom but no one really cares.

Regards.

0
Replies (1)
Vodacom
Vodacom's reply18 Jan 2023, 07:33
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team