BS
Ben S
1 reviews | Active since Mar 2009
23 Feb 2022, 13:24
Vodacom **********ly opening contracts against people
My domestic dropped and broke her phone and I thought it a good idea for her to apply for one of those Vodacom RED plans which seemed to be a good deal. Due to poor administration on Vodacom's behalf the application was not successful and instead we purchased a phone cash + pay as you go. That was late last year.
...then suddenly this week there is a new vetting done against her name + a phone delivered to a complete stranger without her consent or knowledge.
I reported the ******* vetting to Vodacom customer care with no response.
This now becomes my problem to help those who are abused by the big corporates.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
23 Feb 2022, 14:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Feb 2022, 14:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
BS
Ben S's updateReviewer Update
24 Feb 2022, 09:16thank you
BS
Ben S's update24 Feb 2022, 09:16
Reviewer Update
thank you
