1 reviews | Active since Dec 2010

13 Jun 2016, 09:20

Vodacom **********ly debiting my account

<p>Vodacom has debited my account with numerous debits and various amounts without my consent. I have notagreed to anyone of these beside the monthly contarct amount yet they are putting debits through my account . You are **********ly debiting my account and taking my money without my consent which i want back today . I have asked for a reversla already and i have received no feedback and your call centre satff are ***********.I want this resolved!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply13 Jun 2016, 09:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team