Vodacom **********ly debit my account without my authority

<p>Apparently someone opened a contract with Vodacom ,It has been over 4 months now since I reported (2016-06-17)a ********** phone contract opened using my documents which i only discovered when i was alerted with their debit orders. I have since not received any form of communication or feedbacak from Vodacom and I have tried calling them today for four times with out being helped. I even went to their head office in Midrend but the lady who was helping me failed to assist but gave me a wrong number for ********** department .On the 2016/09/27 I had to start the whole process of sending the documents again with a Ref:EC-04AQ-2VLX8J The debit order was cancelled but it has come to my attention that I have been listed as arrears with Vodacom and today (2016/09/27)vodacom made another debit order.<br /> I have written an affidavit with the SAPS relating to this matter and up to this days Vodacom has failed to help me regarding this matter. Vodacom **********ly debit my account without my authority</p>