NM
Nikki M
1 reviews | Active since Jun 2020
11 Feb 2023, 08:06
Vodacom **********ly changes contract then does pass credit
It is now 3years and still await my credit for the contract you **********ly changed without my consent. This in my opinion is theft! Consultants have acknowledged credit due but no credit received!
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Vodacom's replyOfficial
11 Feb 2023, 14:31Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Feb 2023, 14:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team