Vodacom **********ly blacklisted my company despite having paid

Vodacom has blacklisted my company **********ly and by doing so has hurt my company’s ability to access much needed credit from my bank. I have been approved for credit but blocked because of Vodacoms severe incompetence.

I paid up in full, one of my contract lines in Vodacom store and then for this contract Vodacom still handed me over to debt collectors for an amount of R1000 which we disputed but paid anyway to avoid the possible blacklisting. We paid debt collectors within 7 working days in May 2022, and mailed them proof of payment demanding a formal response that it had been settled and up to date. Nothing received. We were told by debt collectors that they sent proof of payment to Vodacom, and Vodacom has to remove our ********** blacklisting ( they received our pop from debt collectors and were not supposed to black list my company), due to Vodacom's incompetence they blacklisted my company.

I am now seeking legal council