VODACOM - ********** UPGRADES OF CONTRACTS THEN YOU GET HANDED OVER!!!

Someone **********ly took two contracts out on my husband's contract for two 8 Mates in December. R2000 came off his account in January. Immediately he went to Vodacom to find out why. They informed him he had upgraded. On investigation we were told that someone inside Vodacom changed his documents and forged his signature. This has been an ongoing battle to resolve. No-one seems to be able to assist. We have visited almost every Vodacom shop only to be told it has been escalated. For 6 months my husbands contract has been frozen and he is unable to get a contract at any cellular network. Yesterday he got a call to say he has been handed over for R5000! I am posting this in hope that someone from Vodacom will finally do there job and sort this mess out.