VODACOM ********** UPGRADE

Vodacom *******ly upgraded my cellphone contracts on 13th November. I immediately called Vodacom and cancelled. Despite almost daily calls and numerous e-mails my account has not been corrected. This is despite Vodacom admitting their mistake, promising to correct it and even providing a date by which it would be done. Message to Vodacom; Please do not insult me with your automated response " a consultant will call you". I have spoken to many of your consultants all equally inept and disinterested. Consumers are not stupid. We know you are merely kicking the can down the road. Fix my account THEN call me.