VODACOM - ********** SIM SWAPS in Call Centre

<p>VODACOM CALL CENTRE ***** - Due to 5 ******* SIM SWAPS in the VODACOM call centre, whilst downtime, notifications were *******ly being blocked to my phone and large sums were siphoned out of my bank account!!! I noted my phone was not working, was advised by the VODACOM call centre that my SIM card was faulty and needed to be replaced. +- 20 hrs later still not functional- had to buy another 2 SIM Cards - all delay tactics whilst by bank card was being de*****ed. On investigation, Standard Bank advises I have no claim against them as my bank account was accessed via a VODACOM App (happens to be a legal VODACOM app!!!) VODACOM on the other hand tells me their ***** dept has handed matter to their Legal dept- 3 months later and still no resolution or reimbur*****t in sight. Matter has also been reported to SAPS, who also been given the run around with no resolution by both companies!!! How many more people experience this I wonder? VODACOM needs to take responsibility for the ******* activity taking place in their call centres!!</p>