Vodacom ********** Services

I took out a contract with Vodacom about two years ago and when it came time for me to cancel the contract after the 24 months agreed upon, they told me that I had to call in August to cancel the contract. When I did I was told that I could not cancel the contract and that someone upgraded the contract on my behalf. I was then advice to go to the police and get an affidavit declaring that I have no knowledge of this. I did do that and emailed everything to the email address that I was given ********** They then informed me that they will get back to me within 21 working days. I contacted then today long after the 21 working days hoping to get feedback on the case, to which they informed me that they do not have any knowledge of me logging a complaint.

This is totally unreasonable as I would then have to pay the bank to do a reversal for the money that they have deducted