FA
Francois A

1 reviews | Active since Nov 2011

02 Aug 2017, 11:06

Vodacom ********** debt order and account

<p>***** !!! .</p> <p>Can VODACOM please explain why they put a debit order through my account for R774.61. I AM NOT A VODACOM CLIENT. I will ask my bank to reverse this</p> <p> I spoke to Tsengo at the accounting department at 9.48am on 2 August2017 and she remove the dt order</p> <p>It seem the following no is link to the account ********** </p> <p>onething is sure, I will never move to vodacom</p> <p>You should do a beter job at protecting you clients</p> <p> </p>

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Replies (2)
Vodacom
Vodacom's reply02 Aug 2017, 11:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 Aug 2017, 13:48
Official

Dear Francois,

We've responded to you via email with feedback.

Regards,

UW