Vodacom ********** billing

Dear Vodacom,

Month after month after month after month I call you up to complain about what I believe to be your ******* and ********** billing of "content services" on my account.

Each month you apologise, pass a credit for the improper charges, and promise faithfully that it won't happen again.

The following month those charges are back again.

I'm sick and tired of having to call you up every month to get these charges reversed and to listen to the lies about how it won't happen again, only to have to go through the same process the following month.

What is wrong with you?

Why can you not sort it this out properly?