JK
Jennifer K
1 reviews | Active since Mar 2009
16 Mar 2022, 08:31
Vodacom ********** Behaviour
A contract was activated from the Vodacom Brooklyn store without my consent. Now I must get an affidavit, send my ID, etc so an investigation can be launched. How does Vodacom allow for these contracts to be taken out when a client hasn't visited a store and then make it the client's responsibility to get an investigation launched? This is really unacceptable ********** behavior from Vodacom.
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Vodacom's replyOfficial
16 Mar 2022, 08:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Mar 2022, 08:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JK
Jennifer K's updateReviewer Update
16 Mar 2022, 11:25This is really an inconvenience. I now have to leave the office, drive to the police station, print documents for something that I didn't request. That is my issue. I must do all the work for something that you guys did.
JK
Jennifer K's update16 Mar 2022, 11:25
Reviewer Update
This is really an inconvenience. I now have to leave the office, drive to the police station, print documents for something that I didn't request. That is my issue. I must do all the work for something that you guys did.