BE
B. Er

1 reviews | Active since Mar 2018

10 Jul 2019, 12:22

Vodacom ********** activity still not sorted out more than a year ago. Legal action to be taken

I have been trying to reach anybody at Vodacom to help me with the +R40 000 that has been **********ly ****** from me through Vodacom since the change over from Auto Page. I have been advised to go to ICASA which I will be doing regarding my legal case and proof of all moneys ******. This has been such a struggle and lots of stress trying to sort this out. I hope this deters anybody from signing any contracts with this very unreliable company. Not happy

0
Replies (3)
Vodacom
Vodacom's reply10 Jul 2019, 13:01
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
BE
B. Er's update15 Jul 2019, 12:35
Reviewer Update
Still no response Vodacom...
BE
B. Er's update30 Jul 2019, 12:59
Reviewer Update
Waiting for Sue or Lance to contact me, the number has been busy since last week?