VODACOM ********** ACTIVITY NOT BEING ATTENDED TO

There is a ********** Vodacom account that has been debiting money from my bank account every month for 10 months. I lodged a complaint with Vodacom 8th May and still till today I have no feedback from them. And this account is still debiting money from my account!!!! I have lost almost R23 000 as a result of this. This is completely unacceptable VODACOM.!!!! I want every cent refunded..and would someone please get back to me! I have been calling customer care every day for a week and I've sent numerous to *** with no reply!!!!