KA
Kelebogile A
1 reviews | Active since Jun 2019
12 Sept 2019, 21:57
VODACOM ********** ACTIVITIES
I'm disappointed in Vodacom a network provider Ive never ever used in my life time however, to my astonishment they have somehow got my banking details and debit my aboubt,
Month July the 30/07/2019 my account was debited 153.81.
I kept on prosponing to dispute the debit order. This month am going through my transactions and I learn that Vodacom debited 1125.99
I'm a verily disturbed and ill never ever use Vodacom as a network provider.
STOP HACKING OUR ACCOUNTS.!!! STLP
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Replies (2)
Vodacom's replyOfficial
13 Sept 2019, 07:42Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Sept 2019, 07:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KA
Kelebogile A's updateReviewer Update
01 Oct 2019, 18:13It is not long ago I wrote a review about Vodacom, however it's verily disappointing that am writing yet another review this matter its now going to the police as again an amount of R2650 has been debited from my account.
VODACOM STOP IT THIS ***** IT IS DISTURBING FOR A FACT THAT YOU SUCH A BIG COMPANY.
I RECEIVED A CALL ABOUT 3 WEEKS AGO FROM A EMPLOYEE FROM YOU WHO SAID THIS IS BEING INVESTIGATED AND IT BE RESOLVED. HE HAD SAID HIS SENDING ME SOME FORMS TO COMPLETE AM STILL WAITING.
VODACOM STOP THIS *****. STOP IT.
VODACOM STOP IT THIS ***** IT IS DISTURBING FOR A FACT THAT YOU SUCH A BIG COMPANY.
I RECEIVED A CALL ABOUT 3 WEEKS AGO FROM A EMPLOYEE FROM YOU WHO SAID THIS IS BEING INVESTIGATED AND IT BE RESOLVED. HE HAD SAID HIS SENDING ME SOME FORMS TO COMPLETE AM STILL WAITING.
VODACOM STOP THIS *****. STOP IT.
KA
Kelebogile A's update01 Oct 2019, 18:13
Reviewer Update
It is not long ago I wrote a review about Vodacom, however it's verily disappointing that am writing yet another review this matter its now going to the police as again an amount of R2650 has been debited from my account.
VODACOM STOP IT THIS ***** IT IS DISTURBING FOR A FACT THAT YOU SUCH A BIG COMPANY.
I RECEIVED A CALL ABOUT 3 WEEKS AGO FROM A EMPLOYEE FROM YOU WHO SAID THIS IS BEING INVESTIGATED AND IT BE RESOLVED. HE HAD SAID HIS SENDING ME SOME FORMS TO COMPLETE AM STILL WAITING.
VODACOM STOP THIS *****. STOP IT.
VODACOM STOP IT THIS ***** IT IS DISTURBING FOR A FACT THAT YOU SUCH A BIG COMPANY.
I RECEIVED A CALL ABOUT 3 WEEKS AGO FROM A EMPLOYEE FROM YOU WHO SAID THIS IS BEING INVESTIGATED AND IT BE RESOLVED. HE HAD SAID HIS SENDING ME SOME FORMS TO COMPLETE AM STILL WAITING.
VODACOM STOP THIS *****. STOP IT.