TM
Themba M
1 reviews | Active since Jul 2020
28 Jul 2020, 01:30
Vodacom ********** accounts
Last year in August my documents were cloned and ******* purchase of a phone was done and I noted this this after two debit orders went through. I reported the matter to Vodacom and sent all the relevant documents, at least the debit orders were stopped but my account was not stopped and closed it still reflects that I owe R2 580 . I Have written numerous emails to Vodacom but still got a bad credit score and have not cleared name. Was once aaassited by a lady called Zandile but still the issue persists Please help
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Replies (3)
Vodacom's replyOfficial
28 Jul 2020, 07:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Jul 2020, 07:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
TM
Themba M's updateReviewer Update
24 Feb 2021, 15:00Vodacom has not assisted to my previous queries
TM
Themba M's update24 Feb 2021, 15:00
Reviewer Update
Vodacom has not assisted to my previous queries
TM
Themba M's updateReviewer Update
24 Feb 2021, 15:02Vodacom ********** accounts
Last year in August my documents were cloned and ******* purchase of a phone was done and I noted this this after two debit orders went through.
I reported the matter to Vodacom and sent all the relevant documents, at least the debit orders were stopped but my account was not stopped and closed it still reflects that I owe R2 580 .
I Have written numerous emails to Vodacom but still got a bad credit score and have not cleared name.
Was once aaassited by a lady called Zandile but still the issue persists
Please help
Last year in August my documents were cloned and ******* purchase of a phone was done and I noted this this after two debit orders went through.
I reported the matter to Vodacom and sent all the relevant documents, at least the debit orders were stopped but my account was not stopped and closed it still reflects that I owe R2 580 .
I Have written numerous emails to Vodacom but still got a bad credit score and have not cleared name.
Was once aaassited by a lady called Zandile but still the issue persists
Please help
TM
Themba M's update24 Feb 2021, 15:02
Reviewer Update
Vodacom ********** accounts
Last year in August my documents were cloned and ******* purchase of a phone was done and I noted this this after two debit orders went through.
I reported the matter to Vodacom and sent all the relevant documents, at least the debit orders were stopped but my account was not stopped and closed it still reflects that I owe R2 580 .
I Have written numerous emails to Vodacom but still got a bad credit score and have not cleared name.
Was once aaassited by a lady called Zandile but still the issue persists
Please help
Last year in August my documents were cloned and ******* purchase of a phone was done and I noted this this after two debit orders went through.
I reported the matter to Vodacom and sent all the relevant documents, at least the debit orders were stopped but my account was not stopped and closed it still reflects that I owe R2 580 .
I Have written numerous emails to Vodacom but still got a bad credit score and have not cleared name.
Was once aaassited by a lady called Zandile but still the issue persists
Please help