CB
Christa B
1 reviews | Active since Nov 2018
13 Nov 2018, 17:44
Vodacom ********** accounts
3 x ********** Vodacom Data accounts have been taken out on my name. I reported it to ********** and customercare ********** i am paying R427 a month for accounts i did not request or approve. Vodacom is not acting and keep on deducting money from my account.
This is ***** and Vodacom is ignoring me
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Nov 2018, 17:56 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Nov 2018, 17:56
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
20 Nov 2018, 11:33Dear Christa,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts today and you were unavailable. We have responded to your query via email. Regards Ashwin AbdurahmanConsumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts today and you were unavailable. We have responded to your query via email. Regards Ashwin AbdurahmanConsumer Website Team(SA)
Vodacom's reply20 Nov 2018, 11:33
Official
Dear Christa,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts today and you were unavailable. We have responded to your query via email. Regards Ashwin AbdurahmanConsumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts today and you were unavailable. We have responded to your query via email. Regards Ashwin AbdurahmanConsumer Website Team(SA)