RB
Rudi B
1 reviews | Active since Jul 2015
01 Sept 2022, 15:14
Vodacom ********** Account
Vodacom ********** Account A ********** account has been opened in my name with Vodacom. So I had to fill out an affidavit and collect bank statements and go into Vodacom to stop the unauthorised debit order on my account.
They are still debiting my account this month and I have to incur the reversal charges. The service is really bad when ultimately the ***** has occurred on their watch.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
02 Sept 2022, 08:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Sept 2022, 08:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
