1 reviews | Active since Apr 2012
Vodacom ********** Account Approval
On the 14th of May 2018, a debit order went off my account with the following reference number: VODACOM ********** 456 I723 for an amount of 387.54 for the first time, which I reversed and stopped. Being suspicious that I was a victim of *****, I quickly pulled out my credit report, which confirmed my suspicions as on the 05th of May 2018 Vodacom made an enquiry into credit profile. I have never opened an account with Vodacom and neither have I lost my ID book. I hereby request Vodacom that the account be closed, my Cresdit Report be rectified and my bank charges be refunded.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
