TM
Tokelo M

1 reviews | Active since Feb 2019

05 Oct 2020, 18:46

Vodacom ********** account after asking for closure

We clearly told you on our last call that times are tough and rough we would like you to stop our contract at the end of it, but nah come month end you still debit. WHO DO YOU EXPECT WILL PAY FOR THIS WHILE WE CLEARLY AGREED IT SHOULD BE CANCELLED. YOU ARE ****** AND **********. WHEN ONE SAYS NO YOU CLEARLY TAKE IT AS YES. MY NEXT STOP IS SOCIAL MEDIA BAD SERVICE WITH MONEY WE DNT HAVE, DO YOU NOT SERVICE SA COTIZENS DNT U SEE THE LACK OF JOBS IN THIS COUNTRY.

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Replies (1)
Vodacom
Vodacom's reply06 Oct 2020, 07:38
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team