Vodacom ********** Account
Someone opened a cellphone contract *****ulantly using my details, I was then unknowingly in November 2018 handed over to VVM debt collectors, I informed VVM that I did not open the contract and have never ever opened a cellphone contract with Vodacom. They then demanded that I submit page with a number of my signatures along with a police affidavit which I obliged to. To this day nothing has been done and VVM is now reluctant to help and my account is still and have been listed as adverse credit which is negatively affecting my credit profile in a major way, now I cannot purchase a house or open a business bank account. Can someone from Vodacom please help me.
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Vodacom's replyOfficial
19 Feb 2019, 13:19 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Feb 2019, 13:19
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
19 Feb 2019, 14:13Dear Thabiso,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have responded to your query via email. Once we receive the required info, we will be able to assist with your query.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have responded to your query via email. Once we receive the required info, we will be able to assist with your query.
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Feb 2019, 14:13
Official
Dear Thabiso,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have responded to your query via email. Once we receive the required info, we will be able to assist with your query.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have responded to your query via email. Once we receive the required info, we will be able to assist with your query.
Regards,
Vodacom Consumer Website Team