RM
Reratilwe M

1 reviews | Active since Jan 2016

15 Feb 2017, 11:32

Vodacom ********** account

<p>Good day,</p> <p> </p> <p>I have been trying to get assistance on this account for months, with no help.</p> <p>Since July 2016, I went and did an affidavit regarding this ********** account.</p> <p> </p> <p>I have checked with Transunion, and apparently this account has not been resolved.</p> <p> </p> <p>I am constantly incurring Failed debit fees and having to reverse debit orders.</p> <p> </p> <p>The address used on the application is not even mine.</p> <p> </p> <p>Please can someone assist as this is getting really frustrating</p>

0
Replies (1)
Vodacom
Vodacom's reply15 Feb 2017, 12:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team