Vodacom **********

I opened a contract with Vodacom, I honoured my contract until I fish, after my contract has been expired I didn't cancel it because they were giving me airtime. To my surprise Vodacom allowed someone to open another contract with **** ID number of mine while they do have my original details. How can someone open another contract on top of other contract with same ID number without being proper check or being upgrade the existing one. I submitted necessary documents after I reported this ********** charge to Vodacom Maponya but still I'm being blacklisted and I can't do anything. There is no way I can pay something which I no knowledge off.

How could Vodacom allow one ID number to open multiple contract without being question and investigation. Vodacom System is poor or thier employees are ******** who are selling clients Identity and **********