MV
Maud V
1 reviews | Active since Jan 2022
19 Jan 2022, 11:13
Vodacom **********
********** company and should be shut down. I phoned on 20th December to cancel my contract on month to month and to be migrated to prepaid. I was offered another contract but demanded that they respect my request. I received an sms on 14th January my account in arrears only to discover they migrated my number to another package. Sent a quote that I never received being on leave and never accepted or signed and invoiced me for migration to new contract.
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Replies (1)Vodacom's replyOfficial
19 Jan 2022, 13:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jan 2022, 13:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
