DJvR
Des Janse van Rensburg

1 reviews | Active since Jan 2023

13 Jan 2023, 10:22

VODACOM *****ULANT TRANSACTIONS

Vodacom Direct contacted me about my son's number and said that for only R20 per month more he can upgrade to better contract. That was a blatant lie for the difference when I got the quote was from R209 to R388 per month. That is not R20!!! Looks like Zuma maths to me. Then I called and cancel the upgrade. Was passed on from one person to the other. Until today the quote was not reversed at all. VODACOM IS BUSY DOING ********** ACTS TO LURE PEOPLE INTO CHANGING TO MUCH MORE EXPENSIVE CONTRACTS BY LYING TO THE CUSTOMER. THE STAFF IS *********** WORKING THERE. WORST CELL PROVIDER IN SA.

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Replies (1)
Vodacom
Vodacom's reply13 Jan 2023, 14:23
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team