CS
Cecil S

1 reviews | Active since Oct 2012

23 Jul 2020, 19:57

Vodacom **********

May 2020 Contract for 3 gig Data received on 01 May, on 7 may Data used up, The same data 3 gig always lasted me beyond month end with 500 mb over, I went to Meyerton Vodacom to question this, all my details taken with a promise that they would get back to me, as of date no response, 01 June received 3 gig and on 04 June data used up, again went to Meyerton and to date no response, so I removed my sim card from my router on 4 Juneand installed a MTN sim card with 1 gig data and I still have 420mb I installed my Vodacom sim card into my router this evening 23 July for the first time since 4 June and I am out of data without installing my Sim card As far as I am concerned is ***** at its best and I need somebody out there who reads this review to assist me in a way forward so that I can take legal action They can phone me on ***

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Replies (1)
Vodacom
Vodacom's reply24 Jul 2020, 07:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team