Vodacom *****ing People and SAPS not Helping

On the 4th of November, I stopped receiving calls because my phone indicated Emergency Calls only. WHen I called Vodacom they mentioned that I did a sim swap an hour ago. I was suprised because when one does sim swap with vodacom it takes 4 hours before it is active. In addition, I did not receive any warning about applying for sim swap from Vodacom.

I phoned Vodacome and on the phone the person I spoke to from Vodacom mentioned that they will block my phone. To my dismay the following day my phone was hacked and Vodacom mentioned that it can only put it on roaming. The wattapp was left to this ******** to send messages to my contacts. The person who did a sim swap sent wattsapp messages to almost all my contacts borrowing R3000. Other people gave him/her R1000. I went to Mondeor Police Station to report and they could not help me but said I am not a victim the victims are people who gave her the money.

I am a Psychologist in Private Practice. I earn through sitting with people and giving counselling. If I am not in the office I loose a huge amount of money.

I believe that the sim swap is an inside job from Vodacom and hence my number and integrity was compromised. They managed to sim swap as quickly as possible for a ******** but they took 4 hours to swap for me their valid customer.

My phone is a business phone and so are most of my contacts. My integrity was compromised where I appeared to be borrowing money from people. I was inconvenienced because I had to leave my job and go to police station, go to the banks, closed the bank account to protect my accounts, waste time to do sim swap again with vodacom. I also lost business by being out of the office.

Nontsikelelo Rajuili-Masilo