SP
Sean P
1 reviews | Active since May 2015
02 Feb 2020, 16:53
Vodacom *****elent ******.
I canceled my contracts in December 2019 because i was moving overseas. Paid the full amount due (which is a joke on it's own because where is my airtime i never used) so this month vodacom decided to debit my account even though my outstanding balance is 0. Due to this my account is now in the red and will incur extra costs ontop of the fact that you deducted money out of my account **********ly. So i kindly ask you to return my ****** money!
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Vodacom's replyOfficial
03 Feb 2020, 08:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2020, 08:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SP
Sean P's updateReviewer Update
03 Feb 2020, 11:40So just out of interest how are you contacting me??? on my cancelled contract perhaps or are you unable to read and see that i moved overseas....
SP
Sean P's update03 Feb 2020, 11:40
Reviewer Update
So just out of interest how are you contacting me??? on my cancelled contract perhaps or are you unable to read and see that i moved overseas....