Vodacom ***** with Samsung Galaxy Pro Buds

I bought a pair of Samsung Galaxy Pro Buds from Vodacom and the one side stopped working within six months. I took it back to Vodacom shop in Mountain Mill Mall in Worcester and Natasha assisted me with the warranty repair. This was send for repair 30 October 2021, I had to do all the follow ups as Vodacom Mountain Mill Mall does not do follow ups with their customers on repairs. 3 months later I received "my repaired ear buds back" only to find when I got home and tried to pair it to my phone that they send somebody else's earphones to me where the serial numbers don't match my ear buds serial numbers and a non matching pair. I then took the ear buds back the following day on the 27th January 2022 and explained to Guy the manager of the store and he promised he will assist me to get this resolved. 3 weeks later I am being ignored by not only the manager but the owner Tristan, where my calls are not being returned and they are never available. Please think twice before you support this ********** company in the future.