JE
Jako E

1 reviews | Active since Sept 2016

02 Sept 2016, 14:16

Vodacom *****....upgrade contract without my concern....no phone or anything from the upgrade..

<p>En of May 2016 an upgrade was done on my data contract without my concern. They deduct the money every month from my bank acccount. I did a affidavet at the Lephalale police station. Gave all my details to Vodacom at Lephalale without any help. Send all the documents to Vodacom customer care. No help so far. Please help. Will send all my details and documents to you.</p>

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Replies (1)
Vodacom
Vodacom's reply02 Sept 2016, 15:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team